Terms and Conditions
1. Application and Entire Agreement
1.1 These Terms and Conditions will apply to the purchase of the goods and/or services detailed in our quotation (Goods and/or Services) by the buyer (you or Customer) from Mayteck Ltd a company registered in England and Wales under number 04758170 whose registered office is at Unit 8, The Old Print Works, Fishponds Road, Wokingham, Berkshire, RG41 2QX (we or us or Supplier).
1.2 These Terms and Conditions will be deemed to have been accepted by you when you accept them or the quotation or from the date of any delivery of the Goods (whichever happens earlier) and will, together with our quotation, constitute the entire agreement between us and you.
1.3 These Terms and Conditions and the quotation (together, the Contract) apply to the purchase and sale of any Goods or Services between us and you, to the exclusion of any other terms that you try to impose or incorporate, or which are implied by law, trade, custom, practice or course of dealing.
1.4 You acknowledge that in entering into the Contract you do not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in the Contract. You agree that you shall have no claim against us for innocent or negligent misrepresentation based on any statement in the Contract.
2. Interpretation
2.1 A “business day” means any day other than a Saturday, Sunday or bank holiday in England and Wales.
2.2 The headings in these Terms and Conditions are for convenience only and will not affect their interpretation.
2.3 Words imparting the singular number include the plural and vice-versa.
3. Goods
3.1 The description of the Goods is set out in our latest quotation (superseding any previous earlier quotation) [catalogue, as modified by any applicable specification referred to in our quotation.] In accepting the quotation you acknowledge that you have not relied upon any statement, promise or other representations about the Goods/Services by us. Descriptions of the Goods set out in our [catalogues or brochures] are intended as a guide only and shall form no part of the Contract.
3.2 We can make any changes to the specification of the Goods which are required to conform to any applicable safety or other statutory or regulatory requirements [and we shall notify you in any such event].
4. Services
4.1 We shall supply the Services to you in accordance with our quotation.
4.2 We shall use all reasonable endeavours to meet any performance dates for the Services, but any such dates shall be estimates only and time shall not be of the essence for the performance of the Services.
4.3 We reserve the right to amend the Service Specification if necessary to comply with any applicable law or regulatory requirement, or if the amendment will not materially affect the nature or quality of the Services, and we shall notify you thereof in any such event.
4.4 We warrant to you that the Services will be provided using reasonable care and skill.
5. Price
5.1 The price (Price) of the Goods and/or Services is set out in our quotation current at the date of your order or such other price as we may agree in writing.
5.2 If the cost of the Goods or Services to us increases due to any factor beyond our control including, but not limited to, material costs, labour costs, alteration of exchange rates or duties, or changes to delivery rates, we can increase the Price prior to delivery.
5.3 We may increase the price of the Goods to reflect any request by you to change the delivery date(s), quantities of Goods or Goods specification.
5.4 Any increase in the Price under the clause above will only take place after we have told you about it.
5.5 You may be entitled to discounts. Any and all discounts will be at our discretion and stated on the supplied quotation.
5.6 The Price is exclusive of fees for packaging, [insurance] and transportation/delivery.
5.7 The Price is exclusive of any applicable VAT and other taxes or levies which are imposed or charged by any competent authority.
6. Cancellation and Alteration
6.1 Details of the Goods as described in the clause above (Goods) and set out in our sales documentation are subject to alteration without notice and are not a contractual offer to sell the Goods which is capable of acceptance.
6.2 quotation (including any non-standard price negotiated in accordance with the clause on Price (above) is valid for a period of 60 days only from the date shown in it unless expressly withdrawn by us at an earlier time.
6.3 Either of us can cancel the order for any reason prior to your acceptance (or rejection) of the quotation.
7. Payment
7.1 We will invoice you for the Price either:
(a) on or at any time after delivery of the Goods or Services; or
(b) where the Goods are to be collected by you or where you wrongfully do not take delivery of the Goods, at any time after we have notified you that the Goods are ready for collection or we have tried to deliver them.
(c) If you are a new customer 1st orders are invoiced Proforma and full payment is due upon order unless otherwise agreed.
7.2 You must pay the Price within 30 days of the date of our invoice or otherwise according to any credit terms agreed between us.
7.3 You must make payment even if delivery has not taken place and/or that the title in the Goods has not passed to you.
7.4 If you do not pay within the period set out above, we will suspend any further deliveries to you and without limiting any of our other rights or remedies for statutory interest, charge you interest at the rate of 4% per annum above the base rate of the Bank of England from time to time on the amount outstanding until you pay in full.
7.5 Time for payment will be of the essence of the Contract between us and you.
7.6 All payments must be made in British Pounds unless otherwise agreed in writing between us.
7.7 Both parties must pay all amounts due under these Terms and Conditions in full without any deduction or withholding except as required by law and neither party is entitled to assert any credit, set-off or counterclaim against the other in order to justify withholding payment of any such amount in whole or in part.
8. Delivery
8.1 We will arrange for the delivery of the Goods to the address specified in the quotation, or to such other location as we agree in writing.
8.2 The delivery address will be specified on the sales order confirmation.
8.3 Subject to the specific terms of any special delivery service, delivery can take place at any time of the day and must be accepted at any time between 8 am to 6 pm.
8.4 If you do not take or accept delivery of the Goods we may, at our discretion and without prejudice to any other rights:
(a) store or arrange for the storage of the Goods and will charge you for all associated costs and expenses including, but not limited to, transportation, storage and insurance; and/or
(b) make arrangements for the redelivery of the Goods and will charge you for the costs of such redelivery; and/or
8.5 If redelivery is not possible as set out above, you must collect the Goods from our storage premises and will be notified of this. We will charge you for all associated costs including, but not limited to, storage and insurance.
8.6 Any dates quoted for delivery are approximate only, and the time of delivery is not of the essence. We will not be liable for any delay in delivery of the Goods that is caused by a circumstance beyond our control or your failure to provide us with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.
8.7 We can deliver the Goods by instalments, which will be invoiced and paid for separately as agreed. Each instalment is a separate contract. Any delay in delivery in an instalment will not entitle you to cancel any other instalment.
9. Inspection and Acceptance of Goods
9.1 You must inspect the Goods on delivery or collection.
9.2 If you identify any damages or shortages, you must inform us in writing within 7 days of delivery, providing details.
9.3 Other than by agreement, we will only accept returned Goods if we are satisfied that those Goods are defective and if required, have carried out an inspection.
9.4 Subject to your compliance with this clause and/or our agreement, you may return the Goods and we will, as appropriate, repair, or replace, or refund the Goods or part of them.
9.5 We will be under no liability or further obligation in relation to the Goods if:
(a) you fail to provide notice as set above; and/or
(b) you make any further use of such Goods after giving notice under the clause above relating to damages and shortages; and/or
(c) the defect arises because you did not follow our oral or written instructions about the storage, commissioning, installation, use and maintenance of the Goods; and/or
(d) the defect arises from normal wear and tear of the Goods; and/or
(e) the defect arises from misuse or alteration of the Goods, negligence, wilful damage or any other act by you, your employees or agents or any third parties.
9.6 Acceptance of the Goods will be deemed to be upon inspection of them by you and in any event within 7 days after collection or delivery.
9.7 You bear the risk and cost of returning the Goods.
10. Risk and Title
10.1 The risk in the Goods will pass to you on completion of delivery.
10.2 Title to the Goods will not pass to you until we have received payment in full (in cash or cleared funds) for:
(a) the Goods and/or
(b) any other goods or services that we have supplied to you in respect of which payment has become due.
10.3 Until title to the Goods has passed to you, you must:
(a) hold the Goods on a fiduciary basis as our bailee; and/or
(b ) store the Goods separately and not remove, deface or obscure any identifying mark or packaging on or relating to the Goods; and/or
(c) keep the Goods in satisfactory condition and keep them insured against all risks for their full price from the date of delivery.
10.4 As long as the Goods have not been resold, or irreversibly incorporated into another product, and without limiting any other right or remedy we may have, we can at any time ask you to deliver up the Goods and, if you fail to do so promptly, enter any of your premises or of any third party where the Goods are stored in order to recover them.
11. Your Obligations
11.1 You shall:
(a) assist us in all matters relating to the Services;
(b) provide us, our employees, agents, consultants and subcontractors, with access to your premises, office accommodation and other facilities as reasonably required by us to provide the Services;
(c) provide us with such information and materials as we may reasonably require in order to supply the Services, and ensure that such information is complete and accurate in all material respects;
(d) [keep all materials, equipment, documents and other property of our (Supply Materials) at your premises in safe custody at its own risk, maintain them in good condition until returned to us].
12. Termination
12.1 Without affecting any other right or remedy available to us, we can terminate the sale of Goods under the Contract where:
(a) you commit a material breach of your obligations under these Terms and Conditions; or
(b) you are or become or, in our reasonable opinion, are about to become the subject of a bankruptcy order or take advantage of any other statutory provision for the relief of insolvent debtors; or
(c) you enter into a voluntary arrangement under Part 1 of the Insolvency Act 1986, or any other scheme or arrangement is made with your creditors; or
(d) you convene any meeting of your creditors, enter into voluntary or compulsory liquidation, have a receiver, manager, administrator or administrative receiver appointed in respect of your assets or undertakings or any part thereof, any documents are filed with the court for the appointment of an administrator, notice of intention to appoint an administrator is given by you or any of your directors or by a qualifying floating charge holder (as defined in para. 14 of Schedule B1 of the Insolvency Act 1986), a resolution is passed or petition presented to any court for the winding up of your affairs or for the granting of an administration order, or any proceedings are commenced relating to your insolvency or possible insolvency.
12.2 Termination shall not affect the rights, remedies, obligations and liabilities of the parties that have accrued up to the date of termination.
13. Limitation of Liability: YOUR ATTENTION IS PARTICULARLY DRAWN TO THIS CLAUSE
13.1 Our liability under the Contract, and in breach of statutory duty, and in tort, (including negligence) misrepresentation, restitution or otherwise will be limited to this section.
13.2 Subject to the clauses above on Inspection and Acceptance and Risk and Title, all warranties, conditions or other terms implied by statute or common law (save for those implied by Section 12 of the Sale of Goods Act 1979) are excluded to the fullest extent permitted by law.
13.3 If we do not deliver the Goods, our liability is limited, subject to the clause below, to the costs and expenses incurred by you in obtaining replacement goods of similar description and quality in the cheapest market available, less the price of the Goods.
13.4 Our total liability will not, in any circumstances, exceed the total amount of the Price payable by you.
13.5 We will not be liable (whether caused by our employees, agents or otherwise) in connection with the Goods, for:
(a) any indirect, special or consequential loss, damage, costs, or expenses; and/or
(b) any loss of profits; loss of anticipated profits or savings; loss of business; loss of data; loss of reputation or goodwill; business interruption; or, other third party claims; and/or
(c) any failure to perform any of our obligations if such delay or failure is due to any cause beyond our reasonable control; and/or
(d) any losses caused directly or indirectly by any failure or breach by you in relation to your obligations; and/or
(e)any loss relating to the choice of the Goods and how they will meet your purpose or the use by you of the Goods supplied.
13.6 The exclusions of liability contained within this clause will not exclude or limit our liability for death or personal injury caused by our negligence; or for any matter for which it would be illegal for us to exclude or limit our liability; and for fraud or fraudulent misrepresentation.
13.7 These clauses 13.1 to 13.6 shall survive termination of the Contract.
14. Communications
14.1 All notices under these Terms and Conditions must be in writing and signed by, or on behalf of, the party giving notice (or a duly authorised officer of that party).
14.2 Notices will be deemed to have been duly given:
(a) when delivered, if delivered by courier or other messenger (including registered mail) during the normal business hours of the recipient;
(b) when sent, if transmitted by fax or email and a successful transmission report or return receipt is generated;
(c) on the fifth business day following mailing, if mailed by national ordinary mail; or
(d) on the tenth business day following mailing, if mailed by airmail
15. Data Protection
15.1 When providing the Goods or Services to the Buyer, the Seller may gain access to and/or acquire the ability to transfer, store or process personal data of employees of the Buyer.
15.2 The parties agree that where such processing of personal data takes place, the Buyer shall be ‘data controller’ and the Seller shall be the ‘data processor’ as defined in the General Data Protection Regulation (GDPR) as may be amended, extended and/or reenacted from time to time.
15.3 For the avoidance of doubt, ‘Personal Data’, ‘Processing’, ‘Data Controller’, ‘Data Processor’ and ‘Data Subject’ shall have the same meaning as in the GDPR.
15.4 The Seller shall only Process Personal Data to the extent reasonably required to enable it to provide the Goods and/or Services as mentioned in these terms and conditions or as requested by and agreed with the Buyer, shall not retain any Personal Data longer than necessary for the Processing and refrain from Processing any Personal Data for its own or for any third party’s purposes.
15.5 The Seller shall not disclose Personal Data to any third parties other than employees, directors, agents, subcontractors or advisors on a strict “need-to-know” basis and only under the same (or more extensive) conditions as set out in these terms and conditions or to the extent required by applicable legislation and/or regulations.
15.6 The Seller shall implement and maintain technical and organisational security measures as are required to protect Personal Data Processed by the Seller on behalf of the Buyer. Further information about the Seller’s approach to data protection are specified in its Data Protection Policy, which can be found The policy can be found on our website . For any enquiries or complaints regarding data privacy, you can e-mail: [email protected]
16. Circumstances beyond the control of either party
16.1 Neither party shall be liable for any failure or delay in performing their obligations where such failure or delay results from any cause that is beyond the reasonable control of that party. Such causes include, but are not limited to: industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, governmental action or any other event that is beyond the control of the party in question.
20. Website
20.1 As a condition of your use of the Mayteck Ltd web site you warrant to Mayteck Ltd that you will not use the Mayteck Ltd web site for any purpose that is unlawful or prohibited by these terms. You may not use the Mayteck Ltd web site in any manner which could damage, disable, or impair the Mayteck Ltd web site. You may not obtain or attempt to obtain any materials or information by any means not intentionally made available through the Mayteck web site.
